Privacy Policy

Arita Bonesetter Clinic (hereinafter "the Clinic") recognizes the importance of personal information and is committed to its appropriate protection in accordance with the policy below.

1. Personal Information We Collect

The Clinic may collect personal information in the following situations:

• Booking / inquiry form submissions: name, email, phone, message
• LINE or phone bookings: name, contact, symptoms / concerns
• In-clinic intake forms: name, date of birth, address, contact, health condition, medical history
• Website browsing: IP address, browser information, access timestamps (server logs)

2. Purposes of Use

Personal information collected will be used solely for the following purposes:

• Responding to bookings and inquiries
• Providing treatment and related communications
• Creating and storing medical records (as required by law)
• Anonymized statistical analysis for site improvement

3. Provision to Third Parties

The Clinic does not provide personal information to third parties without consent, except in the following cases:

• When required by law
• To protect a person's life, body, or property
• For public health improvement or the welfare of children
• Sharing with auto-insurance carriers for traffic-accident treatment (with patient consent)

4. Security Measures

To prevent leakage, loss, or damage of personal information, we implement the following:

• All website communication is encrypted with SSL/TLS (HTTPS)
• Electronic data containing personal information is managed in access-restricted systems
• Paper intake forms are stored in lockable locations
• Immediate revocation of access for departing staff

5. Cookies & Analytics

To improve our service, this site may use cookies and analytics tools (e.g., Google Analytics). These do not contain personally identifying information. You can disable cookies via your browser settings.

6. Disclosure, Correction, Deletion

Upon request from the individual concerned, we will respond promptly within reasonable scope to disclose, correct, or delete personal information. Please contact us via the channels listed at the bottom of this page.

7. Revisions

This policy may be revised as needed. Revised content takes effect upon posting on this site.

8. Contact

Last updated: April 29, 2026